UPON REGISTRATION, ALL FORMS AND NECESSARY INFORMATION WILL BE EMAILED TO YOU FOR COMPLETION PRIOR TO THE BEGINNING OF YOUR FIRST WEEK.

SHOULD YOU HAVE FURTHER QUESTIONS IN THE INTERIM, PLEASE DO NOT HESITATE TO BE IN TOUCH:

CALL / TEXT : 310 - 678- 7403

EMAIL : MUNDOARTHAUS@PROTON.ME

- JENNIFER & MAH TEAM

 

MUNDO ART HAUS - MAH:

YOUTH SUMMER ARTS: PAYMENT, CANCELLATION & MAKE-UP POLICY

EFFECTIVE MAY 01, 2026. LOS ANGELES, CALIFORNIA

WE HAVE DESIGNED THESE POLICIES TO BE CLEAR AND FAIR — PROTECTING YOUR FAMILY'S RESERVATION WHILE GIVING MUNDO ART HAUS THE STABILITY TO RUN EXCEPTIONAL PROGRAMS. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ENROLLING. BY COMPLETING REGISTRATION AND SUBMITTING PAYMENT, YOU AGREE TO ALL TERMS CONTAINED HEREIN.

 

SECTION O1 — PAYMENT POLICY

1.1 HOW WE CHARGE

ALL MUNDO ART HAUS YOUTH SUMMER ARTS FEES ARE COLLECTED IN ONE OF TWO WAYS:

A) ONE INSTALLMENT: THIS INCLUDES A SINGLE FEE OF $560- (PLUS WEBSITE PROCESSING FEES) - HALF OF WHICH IS THE 50% NON-REFUNDABLE ENROLLMENT DEPOSIT AND THE REMAINING BALANCE ($280 NON-REFUNDABLE DEPOSIT + $280 REMAINING BALANCE = $560-).

B) TWO INSTALLMENTS: THIS INCLUDES A 50% NON-REFUNDABLE ENROLLMENT DEPOSIT OF $280 PAID AT THE TIME OF WEBSITE REGISTRATION, AND A BALANCE PAYMENT RECEIVED 14 DAYS PRIOR TO THE FIRST DAY OF THE ENROLLED SESSION. THIS TWO-PART STRUCTURE RESERVES YOUR CHILD'S SPOT WHILE KEEPING YOUR FULL INVESTMENT PROTECTED IF PLANS CHANGE EARLY ENOUGH.

AT ENROLLMENT / REGISTRATION

A DEPOSIT EQUAL TO 50% OF THE TOTAL SESSION FEE IS DUE AT THE TIME OF REGISTRATION. THIS DEPOSIT IS STRICTLY NON-REFUNDABLE. IT SECURES YOUR CHILD'S PLACE IN THE SESSION.

BALANCE PAYMENT

THE REMAINING 50% OF THE SESSION FEE IS DUE 14 DAYS BEFORE THE FIRST DAY OF YOUR ENROLLED SESSION.

LATE ENROLLMENT (WITHIN 7 DAYS OF SESSION START)

IF YOU ENROLL WITHIN 7 DAYS OF A SESSION'S START DATE, THE FULL SESSION FEE (100%) IS DUE AT THE TIME OF REGISTRATION. STANDARD CANCELLATION TERMS APPLY.

1.2 ACCEPTED PAYMENT METHODS

- CREDIT OR DEBIT CARD (VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER) + PAYPAL, PAYLATER VIA THE MAH WEBSITE: WWW.MUNDOARTHAUS.ORG

- MAH SHOP CREDIT, APPLIED TOWARD THE BALANCE PAYMENT ONLY — NOT TOWARD THE INITIAL 50% DEPOSIT

-ZELLE AND CASH ARE ACCEPTED - PLEASE CALL JENNIFER TO MAKE ARRANGEMENTS: 310-678-7403.

ALL PRICES ARE IN U.S. DOLLARS. PAYMENTS ARE PROCESSED SECURELY THROUGH WIX WEB PROCESSING SERVICES.

1.3 MULTI-CHILD & SIBLING DISCOUNT

- 10% DISCOUNT ON THE SECOND ENROLLED SIBLING'S SESSION FEE (SAME HOUSEHOLD, SAME SESSION)

- 15% DISCOUNT ON THE THIRD OR ADDITIONAL SIBLING ENROLLED IN THE SAME SESSION

- SIBLING DISCOUNTS APPLY TO THE BALANCE PORTION ONLY; THE 50% DEPOSIT IS CHARGED AT FULL RATE PER CHILD

- DISCOUNTS CANNOT BE COMBINED WITH OTHER PROMOTIONAL PRICING

 

SECTION O2 — CANCELLATION & REFUND POLICY

2.1 CORE AGREEMENT

THE ENROLLMENT DEPOSIT — EQUAL TO 50% OF THE TOTAL SESSION FEE — IS STRICTLY NON-REFUNDABLE UNDER ALL CIRCUMSTANCES. IT EXISTS TO COMPENSATE MUNDO ART HAUS FOR THE RESERVED SEAT, INSTRUCTOR PLANNING, AND SUPPLY/MATERIAL PROCUREMENT THAT BEGINS AT THE TIME OF ENROLLMENT.

REFUNDABILITY OF THE REMAINING 50% BALANCE DEPENDS ON WHEN THE CANCELLATION IS SUBMITTED (SEE BELOW). ALL CANCELLATIONS MUST BE SUBMITTED IN WRITING VIA EMAIL TO: MUNDOARTHAUS@PROTON.ME

PHONE CANCELLATIONS ARE NOT ACCEPTED. YOU MAY CERTAINLY CALL/TEXT TO INITIALLY CANCEL, HOWEVER IT MUST BE FOLLOWED UP WITH AN OFFICIAL EMAIL CANCELLATION.

2.2 CANCELLATION TIMELINE & REFUND SCHEDULE

8 TO 30 DAYS BEFORE THE SESSION START DATE

— ENROLLMENT DEPOSIT (50%): NON-REFUNDABLE

— REMAINING BALANCE (50%): NON-REFUNDABLE; AUTOMATICALLY CONVERTED TO MAH STORE CREDIT

— MAH SHOP CREDIT: FULL REMAINING BALANCE ISSUED AS MAH SHOP CREDIT

7 DAYS OR FEWER BEFORE THE SESSION / NO-SHOW / SESSION ALREADY STARTED

— ENROLLMENT DEPOSIT (50%): NON-REFUNDABLE

— REMAINING BALANCE (50%): NON-REFUNDABLE; NO MAH STORE CREDIT ISSUED

— EXCEPTIONS MAY BE CONSIDERED ON A CASE-BY-CASE BASIS FOR DOCUMENTED EMERGENCIES ONLY

2.3 MAH STORE CREDIT — WHAT IT IS

WHEN A REFUND IS NOT AVAILABLE DUE TO TIMELINE CANCELLATION POLICIES, MUNDO ART HAUS ISSUES A MAH STORE CREDIT EQUAL TO THE ELIGIBLE FORFEITED AMOUNT. MAH STORE CREDIT CAN BE USED TOWARD:

- ANY ART SUPPLY KIT, BOOKS, CERAMICS, JEWELRY, FIBERS/TEXTILES, ART, OR MERCHANDISE IN THE MAH STORE.

- FUTURE SESSION ENROLLMENTS OR WORKSHOP BOOKINGS AT MUNDO ART HAUS THROUGH THE END OF THE YEAR (2026).

MAH SHOP CREDITS ARE NON-TRANSFERABLE AND EXPIRE AT THE END OF THE YEAR (2026). CREDITS CANNOT BE REDEEMED FOR CASH.

2.4 HOW TO CANCEL YOUR ENROLLMENT

1. IMMEDIATELY SEND AN EMAIL TO MUNDOARTHAUS@PROTON.ME NOTIFYING MAH OF THE NECESSITY TO CANCEL. PLEASE SEND A TEXT MESSAGE AND/OR CALL AS WELL TO NOTIFY JENNIFER, ESPECIALLY IF IT IS WITHIN 7 DAYS OR LESS OF THE SESSION.

2. YOU WILL RECEIVE A CONFIRMATION EMAIL WITHIN ONE BUSINESS DAY WITH THE REFUND OR CREDIT AMOUNT.

CASH REFUNDS (WHERE APPLICABLE) ARE RETURNED TO THE ORIGINAL PAYMENT METHOD WITHIN 5 TO 10 BUSINESS DAYS. MAH STORE CREDITS WILL BE EMAILED WITHIN 5 BUSINESS DAYS.

2.5 MUNDO ART HAUS-INITIATED CANCELLATIONS

IF MAH CANCELS A SESSION DUE TO INSUFFICIENT ENROLLMENT, INSTRUCTOR UNAVAILABILITY, OR CIRCUMSTANCES BEYOND OUR CONTROL, FAMILIES WILL RECEIVE:

- A FULL REFUND OF ALL AMOUNTS PAID — INCLUDING THE ENROLLMENT DEPOSIT — WITHIN 10 BUSINESS DAYS, OR

- THE OPTION TO TRANSFER ENROLLMENT AND ALL FUNDS PAID TO ANOTHER AVAILABLE MAH SESSION OF EQUAL OR LESSER VALUE

MUNDO ART HAUS WILL NOTIFY AFFECTED FAMILIES AT LEAST 14 DAYS BEFORE THE SESSION START DATE WHENEVER POSSIBLE.

2.6 WAITLIST POLICY

IF YOUR PREFERRED SESSION IS FULL, YOU MAY JOIN THE WAITLIST AT NO COST. IF A SPOT OPENS, YOU WILL RECEIVE AN EMAIL NOTIFICATION AND HAVE 48 HOURS TO CONFIRM ENROLLMENT AND SUBMIT THE 50% DEPOSIT BEFORE THE SPOT IS OFFERED TO THE NEXT FAMILY ON THE LIST.