UPON REGISTRATION, ALL FORMS AND NECESSARY INFORMATION WILL BE EMAILED TO YOU FOR COMPLETION PRIOR TO THE BEGINNING OF YOUR FIRST WEEK.

SHOULD YOU HAVE FURTHER QUESTIONS IN THE INTERIM, PLEASE DO NOT HESITATE TO BE IN TOUCH:

CALL / TEXT : 310 - 678- 7403

EMAIL : MUNDOARTHAUS@PROTON.ME

- JENNIFER & MAH TEAM

 

MUNDO ART HAUS - MAH:

YOUTH SUMMER ARTS: PAYMENT, CANCELLATION & MAKE-UP POLICY

EFFECTIVE MAY 01, 2026. LOS ANGELES, CALIFORNIA

WE HAVE DESIGNED THESE POLICIES TO BE CLEAR AND FAIR — PROTECTING YOUR FAMILY'S RESERVATION WHILE GIVING MUNDO ART HAUS THE STABILITY TO RUN EXCEPTIONAL PROGRAMS. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ENROLLING. BY COMPLETING REGISTRATION AND SUBMITTING PAYMENT, YOU AGREE TO ALL TERMS CONTAINED HEREIN.

 

SECTION O1 — PAYMENT POLICY

1.1 HOW WE CHARGE

ALL MUNDO ART HAUS YOUTH SUMMER ARTS FEES ARE COLLECTED IN ONE OF TWO WAYS:

A) ONE INSTALLMENT: THIS INCLUDES A SINGLE FEE OF $560- (PLUS WEBSITE PROCESSING FEES) - HALF OF WHICH IS THE 50% NON-REFUNDABLE ENROLLMENT DEPOSIT AND THE REMAINING BALANCE ($280 NON-REFUNDABLE DEPOSIT + $280 REMAINING BALANCE = $560-).

B) TWO INSTALLMENTS: THIS INCLUDES A 50% NON-REFUNDABLE ENROLLMENT DEPOSIT OF $280 PAID AT THE TIME OF WEBSITE REGISTRATION, AND A BALANCE PAYMENT RECEIVED 14 DAYS PRIOR TO THE FIRST DAY OF THE ENROLLED SESSION. THIS TWO-PART STRUCTURE RESERVES YOUR CHILD'S SPOT WHILE KEEPING YOUR FULL INVESTMENT PROTECTED IF PLANS CHANGE EARLY ENOUGH.

AT ENROLLMENT / REGISTRATION

A DEPOSIT EQUAL TO 50% OF THE TOTAL SESSION FEE IS DUE AT THE TIME OF REGISTRATION. THIS DEPOSIT IS STRICTLY NON-REFUNDABLE. IT SECURES YOUR CHILD'S PLACE IN THE SESSION.

BALANCE PAYMENT

THE REMAINING 50% OF THE SESSION FEE IS DUE 14 DAYS BEFORE THE FIRST DAY OF YOUR ENROLLED SESSION.

LATE ENROLLMENT (WITHIN 7 DAYS OF SESSION START)

IF YOU ENROLL WITHIN 7 DAYS OF A SESSION'S START DATE, THE FULL SESSION FEE (100%) IS DUE AT THE TIME OF REGISTRATION. STANDARD CANCELLATION TERMS APPLY.

1.2 ACCEPTED PAYMENT METHODS

- CREDIT OR DEBIT CARD (VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER) + PAYPAL, PAYLATER VIA THE MAH WEBSITE: WWW.MUNDOARTHAUS.ORG

- MAH SHOP CREDIT, APPLIED TOWARD THE BALANCE PAYMENT ONLY — NOT TOWARD THE INITIAL 50% DEPOSIT

-ZELLE AND CASH ARE ACCEPTED - PLEASE CALL JENNIFER TO MAKE ARRANGEMENTS: 310-678-7403.

ALL PRICES ARE IN U.S. DOLLARS. PAYMENTS ARE PROCESSED SECURELY THROUGH WIX WEB PROCESSING SERVICES.

1.3 MULTI-CHILD & SIBLING DISCOUNT

- 10% DISCOUNT ON THE SECOND ENROLLED SIBLING'S SESSION FEE (SAME HOUSEHOLD, SAME SESSION)

- 15% DISCOUNT ON THE THIRD OR ADDITIONAL SIBLING ENROLLED IN THE SAME SESSION

- SIBLING DISCOUNTS APPLY TO THE BALANCE PORTION ONLY; THE 50% DEPOSIT IS CHARGED AT FULL RATE PER CHILD

- DISCOUNTS CANNOT BE COMBINED WITH OTHER PROMOTIONAL PRICING

 

SECTION O2 — CANCELLATION & REFUND POLICY

2.1 CORE AGREEMENT

THE ENROLLMENT DEPOSIT — EQUAL TO 50% OF THE TOTAL SESSION FEE — IS STRICTLY NON-REFUNDABLE UNDER ALL CIRCUMSTANCES. IT EXISTS TO COMPENSATE MUNDO ART HAUS FOR THE RESERVED SEAT, INSTRUCTOR PLANNING, AND SUPPLY/MATERIAL PROCUREMENT THAT BEGINS AT THE TIME OF ENROLLMENT.

REFUNDABILITY OF THE REMAINING 50% BALANCE DEPENDS ON WHEN THE CANCELLATION IS SUBMITTED (SEE BELOW). ALL CANCELLATIONS MUST BE SUBMITTED IN WRITING VIA EMAIL TO: MUNDOARTHAUS@PROTON.ME

PHONE CANCELLATIONS ARE NOT ACCEPTED. YOU MAY CERTAINLY CALL/TEXT TO INITIALLY CANCEL, HOWEVER IT MUST BE FOLLOWED UP WITH AN OFFICIAL EMAIL CANCELLATION.

2.2 CANCELLATION TIMELINE & REFUND SCHEDULE

8 TO 30 DAYS BEFORE THE SESSION START DATE

— ENROLLMENT DEPOSIT (50%): NON-REFUNDABLE

— REMAINING BALANCE (50%): NON-REFUNDABLE; AUTOMATICALLY CONVERTED TO MAH STORE CREDIT

— MAH SHOP CREDIT: FULL REMAINING BALANCE ISSUED AS MAH SHOP CREDIT

7 DAYS OR FEWER BEFORE THE SESSION / NO-SHOW / SESSION ALREADY STARTED

— ENROLLMENT DEPOSIT (50%): NON-REFUNDABLE

— REMAINING BALANCE (50%): NON-REFUNDABLE; NO MAH STORE CREDIT ISSUED

— EXCEPTIONS MAY BE CONSIDERED ON A CASE-BY-CASE BASIS FOR DOCUMENTED EMERGENCIES ONLY

2.3 MAH STORE CREDIT — WHAT IT IS

WHEN A REFUND IS NOT AVAILABLE DUE TO TIMELINE CANCELLATION POLICIES, MUNDO ART HAUS ISSUES A MAH STORE CREDIT EQUAL TO THE ELIGIBLE FORFEITED AMOUNT. MAH STORE CREDIT CAN BE USED TOWARD:

- ANY ART SUPPLY KIT, BOOKS, CERAMICS, JEWELRY, FIBERS/TEXTILES, ART, OR MERCHANDISE IN THE MAH STORE.

- FUTURE SESSION ENROLLMENTS OR WORKSHOP BOOKINGS AT MUNDO ART HAUS THROUGH THE END OF THE YEAR (2026).

MAH SHOP CREDITS ARE NON-TRANSFERABLE AND EXPIRE AT THE END OF THE YEAR (2026). CREDITS CANNOT BE REDEEMED FOR CASH.

2.4 HOW TO CANCEL YOUR ENROLLMENT

1. IMMEDIATELY SEND AN EMAIL TO MUNDOARTHAUS@PROTON.ME NOTIFYING MAH OF THE NECESSITY TO CANCEL. PLEASE SEND A TEXT MESSAGE AND/OR CALL AS WELL TO NOTIFY JENNIFER, ESPECIALLY IF IT IS WITHIN 7 DAYS OR LESS OF THE SESSION.

2. YOU WILL RECEIVE A CONFIRMATION EMAIL WITHIN ONE BUSINESS DAY WITH THE REFUND OR CREDIT AMOUNT.

CASH REFUNDS (WHERE APPLICABLE) ARE RETURNED TO THE ORIGINAL PAYMENT METHOD WITHIN 5 TO 10 BUSINESS DAYS. MAH STORE CREDITS WILL BE EMAILED WITHIN 5 BUSINESS DAYS.

2.5 MUNDO ART HAUS-INITIATED CANCELLATIONS

IF MAH CANCELS A SESSION DUE TO INSUFFICIENT ENROLLMENT, INSTRUCTOR UNAVAILABILITY, OR CIRCUMSTANCES BEYOND OUR CONTROL, FAMILIES WILL RECEIVE:

- A FULL REFUND OF ALL AMOUNTS PAID — INCLUDING THE ENROLLMENT DEPOSIT — WITHIN 10 BUSINESS DAYS, OR

- THE OPTION TO TRANSFER ENROLLMENT AND ALL FUNDS PAID TO ANOTHER AVAILABLE MAH SESSION OF EQUAL OR LESSER VALUE

MUNDO ART HAUS WILL NOTIFY AFFECTED FAMILIES AT LEAST 14 DAYS BEFORE THE SESSION START DATE WHENEVER POSSIBLE.

2.6 WAITLIST POLICY

IF YOUR PREFERRED SESSION IS FULL, YOU MAY JOIN THE WAITLIST AT NO COST. IF A SPOT OPENS, YOU WILL RECEIVE AN EMAIL NOTIFICATION AND HAVE 48 HOURS TO CONFIRM ENROLLMENT AND SUBMIT THE 50% DEPOSIT BEFORE THE SPOT IS OFFERED TO THE NEXT FAMILY ON THE LIST.

SECTION O3 — ABSENCE & MAKE-UP POLICY

3.1 OUR PHILOSOPHY

WE RECOGNIZE THAT LIFE HAPPENS — ILLNESS, FAMILY PLANS, AND EMERGENCIES DON'T FOLLOW A RIGID CALENDAR. OUR MAKE-UP POLICY IS DESIGNED TO ENSURE NO CHILD MISSES OUT ON A CREATIVE EXPERIENCE WITHOUT SOME FORM OF MEANINGFUL ACCOMMODATION.

MAKE-UP CLASSES FOR YOUTH SUMMER ARTS ARE OFFERED THROUGHOUT THE SUMMER, GIVEN THERE IS SUFFICIENT ENROLLMENT DURING THE WEEK/DAY OF YOUR CHOICE. DEPENDING ON LOGISTICS, MAH WILL DO OUR BEST TO WORK WITH FAMILIES TO RE-SCHEDULE AND MAKE REASONABLE ACCOMMODATIONS.

3.2 ABSENCE TYPES & MAKE-UP OPTIONS

ILLNESS — SINGLE DAY

MAKE-UP OPTION: ONE MAKE-UP CLASS DURING THE YOUTH SUMMER ARTS 2026 CALENDAR SEASON (JUNE 8TH- AUGUST 14TH, 2026).

NOTICE REQUIRED: NOTIFY MAH BY 9:00 AM ON THE DAY OF ABSENCE VIA EMAIL AND TEXT/CALL. ABSENCES REPORTED AFTER 9:00 AM ARE NOT ELIGIBLE FOR MAKE-UP OR CREDIT.

ILLNESS — EXTENDED (3 OR MORE CONSECUTIVE DAYS WITH DOCUMENTATION)

MAKE-UP OPTION: PRORATED MAH STORE CREDIT FOR EACH MISSED DAY BEYOND THE FIRST TWO, OR THE OPTION TO TRANSFER REMAINING DAYS TO BE USED WITHIN THE SAME CALENDAR SEASON (JUNE 8TH –AUGUST 14TH, 2026) - SUBJECT TO AVAILABILITY.

NOTICE REQUIRED: A DOCTOR'S NOTE OR WRITTEN DOCUMENTATION MUST BE SUBMITTED WITHIN 5 BUSINESS DAYS OF YOUR CHILD'S RETURN TO THE INITIALLY SCHEDULED SESSION.

SESSION/DAY(S) CLOSURE BY MUNDO ART HAUS (WEATHER, EMERGENCY, INSTRUCTOR UNAVAILABILITY)

MAKE-UP OPTION: A MAKE-UP DAY WILL BE SCHEDULED BY MAH. IF A MAKE-UP DAY CANNOT BE ARRANGED, A FULL PRORATED MAH STORE CREDIT OR CASH REFUND WILL BE ISSUED FOR EACH AFFECTED DAY.

NOTICE: MAH WILL NOTIFY FAMILIES BY 7:30 AM ON THE DAY OF CLOSURE VIA EMAIL AND TEXT MESSAGE.

3.3 MAKE-UP CLASS RULES

- EACH ENROLLED CHILD MAY USE A MAXIMUM OF 2 MAKE-UP CLASSES PER SESSION WEEK, AND NO MORE THAN 4 MAKE-UP CLASSES PER FULL SUMMER

- MAKE-UP CLASSES MUST BE USED WITHIN THE SAME SUMMER SEASON (JUNE–AUGUST); THEY DO NOT ROLL OVER INTO FALL PROGRAMMING

- MAKE-UP CLASS AVAILABILITY IS ON A FIRST-COME, FIRST-SERVED BASIS AND SUBJECT TO OPEN STUDIO CAPACITY — BOOK EARLY THROUGH THE FAMILY PORTAL

- MAKE-UP CLASSES APPLY ONLY TO WHOLE MISSED DAYS; THEY ARE NOT AVAILABLE FOR PARTIAL DAYS OR LATE ARRIVALS

- NO MAKE-UP CREDIT IS AVAILABLE FOR ABSENCES REPORTED AFTER 9:00 AM ON THE DAY OF THE ABSENCE

3.4 ILLNESS DURING A MULTI-WEEK SESSION

FOR FAMILIES ENROLLED IN MULTI-WEEK MAH SUMMER SESSION: IF A CHILD MISSES MORE THAN 3 CONSECUTIVE DAYS DUE TO DOCUMENTED ILLNESS, MUNDO ART HAUS WILL OFFER THE OPTION TO TRANSFER THE REMAINING DAYS TO A FUTURE SESSION (PENDING AVAILABILITY) RATHER THAN ISSUING CREDIT ONLY. THIS OPTION MUST BE REQUESTED WITHIN 7 DAYS OF THE CHILD'S RETURN TO THE INITIAL SESSION.

3.6 BEHAVIORAL OR VOLUNTARY DISMISSAL

IN THE RARE CASE THAT A CHILD IS ASKED TO LEAVE A SESSION DUE TO BEHAVIOR THAT COMPROMISES THE SAFETY OR WELLBEING OF OTHERS, NO REFUND, CREDIT, OR MAKE-UP ACCOMMODATION WILL BE ISSUED. MUNDO ART HAUS RESERVES THE RIGHT TO DISMISS A CAMPER AT ANY TIME IN ACCORDANCE WITH OUR CODE OF CONDUCT.

 

SECTION 4 — MISCELLANEOUS

4.1 POLICY UPDATES

MUNDO ART HAUS RESERVES THE RIGHT TO AMEND THIS POLICY AT ANY TIME. MATERIAL CHANGES WILL BE COMMUNICATED TO ENROLLED FAMILIES VIA EMAIL AT LEAST 14 DAYS BEFORE TAKING EFFECT. FAMILIES ENROLLED PRIOR TO AN AMENDMENT ARE SUBJECT TO THE POLICY VERSION IN EFFECT AT THEIR ENROLLMENT DATE.

4.2 DISPUTE RESOLUTION

FAMILIES WHO BELIEVE A REFUND, CREDIT, OR MAKE-UP ACCOMMODATION WAS INCORRECTLY CALCULATED OR DENIED MAY SUBMIT A WRITTEN DISPUTE TO MUNDOARTHAUS@PROTON.ME WITHIN 14 DAYS OF RECEIVING THE DETERMINATION. MUNDO ART HAUS WILL RESPOND WITHIN 5 BUSINESS DAYS WITH A FINAL DETERMINATION. WE ARE COMMITTED TO HANDLING ALL DISPUTES WITH FAIRNESS, TRANSPARENCY, AND A GENUINE DESIRE TO FIND THE RIGHT OUTCOME FOR YOUR FAMILY.

4.3 CONTACT

EMAIL: MUNDOARTHAUS@PROTON.ME

TELEPHONE: (310) 678-7403

LOCATION: LOS ANGELES, CA

POLICY EFFECTIVE: MAY 1, 2026

FAMILY ACKNOWLEDGMENT

BY COMPLETING ENROLLMENT AND SUBMITTING PAYMENT, I/WE CONFIRM THAT WE HAVE READ, UNDERSTOOD, AND AGREE TO THE MUNDO ART HAUS SUMMER CAMP PAYMENT, CANCELLATION, AND MAKE-UP POLICY AS STATED IN THIS DOCUMENT.

© 2026 MUNDO ART HAUS . LOS ANGELES, CALIFORNIA. ALL RIGHTS RESERVED.